CONTACT

CUSTOMER SERVICE

QUESTIONS? EMAIL INFO@MYYELLOWSHIRT.ORG

PAYMENT

WE ACCEPT MOST MAJOR CREDIT CARDS (VISA, MASTERCARD, AND AMERICAN EXPRESS) AS WELL AS PAYPAL. WE RESERVE THE RIGHT TO REQUIRE ADDITIONAL IDENTIFICATION FOR INTERNATIONAL OR SUSPICIOUS ORDERS IN EFFORTS TO PREVENT CREDIT CARD FRAUD.

PRODUCT AVAILABILITY

ALTHOUGH AVAILABILITY MAY BE INDICATED ON OUR SITE, WE CANNOT GUARANTEE PRODUCT AVAILABILITY. WE RESERVE THE RIGHT, WITHOUT LIABILITY TO REVISE, DISCONTINUE, OR CEASE TO MAKE AVAILABLE ANY OR ALL PRODUCTS OR TO CANCEL ANY ORDER.

PRIVACY

WE WILL NOT SHARE ANY CUSTOMER INFORMATION WITH ANYONE.

SHIPPING

PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR ORDER PROCESSING AND AN ADDITIONAL 7-10 BUSINESS DAYS FOR DELIVERY.

INTERNATIONAL SHIPMENTS ARE SUBJECT TO ADDITIONAL DUTIES TAXES AND OTHER CUSTOMS FEES. WE ARE NOT RESPONSIBLE FOR TARIFFS OR CUSTOMS FEES. PLEASE ALLOW AT LEAST 4-6 WEEKS FOR INTERNATIONAL ORDERS TO BE DELIVERED.

ALL ORDERS ARE SHIPPED VIA USPS STANDARD SHIPPING. WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED PACKAGES ONCE THE PACKAGE HAS BEEN SHIPPED. WE CANNOT GUARANTEE DELIVERY DATES.

RETURNS & EXCHANGES

ITEMS RETURNED WITHIN SEVEN DAYS OF THE PACKAGE ARRIVAL DATE IN SAME AS NEW CONDITION WILL BE ELIGIBLE FOR A REFUND. PLEASE NOTE THAT WE CANNOT REFUND THE ORIGINAL SHIPPING CHARGES (STANDARD FIRST CLASS/AIRMAIL) WITH THE EXCEPTION OF FAULTY OR INCORRECTLY SHIPPED ITEMS.

REFUNDS WILL BE CREDITED TO THE ORIGINAL PAYMENT METHOD USED WITHIN 8-10 BUSINESS DAYS OF PROCESSING THE RETURN.

ONCE AN EXCHANGE HAS BEEN PROCESSED, YOU WILL BE NOTIFIED AND PROVIDED A NEW USPS TRACKING NUMBER. PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR ORDER PROCESSING.